Shopify · Buyer's guide 2026
WhatsApp apps for Shopify, compared
Four WhatsApp apps Shopify stores often choose between, side by side on price, team seats, COD confirmation, cart recovery, the team inbox, catalog and payments. Every cell comes from each app's public Shopify App Store listing, last checked on 22 October 2026. Where a listing does not say, the cell reads “Not listed”.
We make Go4whatsup, so we have kept to what each listing says and named who each app suits, including when it is not us.
The 30-second answer
If you only need order updates and cart reminders, Meta's own WhatsApp app is free to install. If you want a low-cost start on a shared number, SuperLemon automates cart and COD messages from $9.99 a month. Interakt bundles a team inbox and AI agents across four plans from $21 to $99 a month. Go4whatsup has a Free plan and paid plans at $9, $39 and $79 a month with unlimited team members on every plan, plus COD confirmation, a shared inbox, catalogue ordering and payment links inside WhatsApp. Meta's message charges apply on top with every app.
Side by side
Go4whatsup vs WhatsApp (by Meta) vs SuperLemon vs Interakt
Swipe the table to see every column →
| What you get | Go4whatsup | WhatsApp (by Meta) | SuperLemon | Interakt |
|---|---|---|---|---|
| Starting price | Free plan, no monthly platform fee | Free to install | Free plan | From $21 a month, 14-day free trial |
| Paid plans (per month) | Basic $9 · Growth $39 · Pro $79 | None listed | Automate $9.99 · Scale $29.99 | Starter $21 · Growth $41 · Advanced $51 · Premier $99 |
| Team members | Unlimited on every plan | Not listed | Multiple agents in the chat widget; inbox seats not listed | Not listed |
| Abandoned cart recovery | Yes, from Basic $9 | Yes, marketing messages to opted-in shoppers | Manual on Free; automated from $9.99 | Yes, with a checkout link |
| COD order confirmation | Yes | Not listed | Automated from $9.99 | Yes |
| Order and shipping updates | Yes, from Basic $9 | Yes | Yes, from $9.99 | Yes, from Starter |
| Shared team inbox | Yes, on every plan including Free | Not listed | Scale $29.99 | Yes, from Starter |
| Broadcast campaigns | Growth $39 | Not listed | Scale $29.99 | Yes (bulk campaigns) |
| Chatbot and AI | Chatbot from Growth $39; advanced AI chatbot on Pro $79 | Not listed | Not listed | Basic chatbot from Growth $41; AI agents on Premier $99 |
| Catalog in WhatsApp | Catalogue sync and ordering in chat, Pro $79 | Not listed | Not listed | Catalog sharing in chat |
| Payment links in chat | Payment gateway integration, Pro $79 | Not listed | Not listed | Not listed |
| Your own WhatsApp number | Yes | Yes, your WhatsApp Business account | Scale $29.99 (Automate sends from SuperLemon's shared number) | Yes, API approval and setup included |
| Meta message fees | Prepaid wallet, Meta rates at cost | Billed by Meta, separate from your Shopify invoice | WhatsApp rates from USD 0.015 a message | Charged on top of the plan |
Last checked: 22 October 2026. Prices are each app's list prices in USD on its Shopify App Store listing, before Meta's per-message charges. “Not listed” means the listing does not mention it, not that the app cannot do it. Apps change plans, so confirm on the listing before you install.
Sources: Go4whatsup · WhatsApp (by Meta) · SuperLemon (SL: WhatsApp Chat + Marketing) · Interakt
By use case
Which app fits what your store needs
COD stores: confirm before you ship
Every cash-on-delivery order gets a WhatsApp message with confirm and cancel buttons before it leaves the warehouse, so refused parcels drop. Go4whatsup, SuperLemon (from $9.99) and Interakt list COD confirmation; Meta's app does not. With Go4whatsup the replies land in a shared inbox the whole team can work, with no per-seat fee.
Cart recovery
A reminder with the product and a checkout link goes out when a shopper leaves. All four apps list cart recovery. Go4whatsup includes it from Basic at $9 a month, alongside order, shipping and delivery updates.
Team inbox
If several people answer customers, check how many seats the plan allows. Go4whatsup has unlimited team members on every plan, and the shared inbox is on the Free plan too. Growth at $39 adds roles and permissions and ticket assignment.
Catalog and payments in chat
Go4whatsup Pro at $79 syncs your Shopify catalogue to WhatsApp, keeps stock live, lets customers order inside the chat and pay through a payment link in the same conversation. Interakt lists catalog sharing; neither listing for Meta's app or SuperLemon mentions in-chat catalog or payments.
Go4whatsup on the Shopify App Store
Start free. Add the whole team.
The Free plan connects your store, the template manager and the team inbox with no monthly platform fee. Basic $9 adds order, shipping and delivery updates and abandoned-cart recovery. Growth $39 adds the chatbot, broadcast campaigns, wishlist and back-in-stock alerts, roles and ticket assignment. Pro $79 adds catalogue sync and ordering, payment gateway integration, reviews and the advanced AI chatbot. Every plan has unlimited team members, billed in USD through Shopify; Meta's message charges come from a prepaid wallet at cost.
Full Shopify integration → · WhatsApp commerce for Shopify → · Watch the setup video →
- Unlimited team members
- COD confirmation and cart recovery
- Shared team inbox
- Catalogue ordering and payment links (Pro)
- Every Shopify plan, Basic to Plus
- Meta charges at cost
Questions Shopify stores ask about WhatsApp apps
Which WhatsApp app is best for Shopify stores that take cash on delivery?
Pick an app that confirms every COD order on WhatsApp before you ship it and lets your team answer the replies in a shared inbox. Go4whatsup, SuperLemon and Interakt all list COD confirmation; Meta's own WhatsApp app does not list it. Go4whatsup adds unlimited team members on every plan, so the whole team can handle the replies without paying per seat.
Is there a free plan?
Yes. Go4whatsup's Shopify app has a Free plan with no monthly platform fee: connect your store, manage templates and reply from the team inbox, paying only Meta's message charges from a prepaid wallet. Paid plans are Basic $9, Growth $39 and Pro $79 a month, billed through Shopify. Meta's WhatsApp app is free to install, SuperLemon has a free plan, and Interakt starts at $21 a month after a 14-day free trial.
Who pays Meta's WhatsApp message fees?
The store does, with every app. Meta charges per message on top of the app's plan. With Go4whatsup you top up a prepaid wallet and Meta's charges are passed through at cost, with usage shown in the app. Meta's own app bills Meta's charges separately from your Shopify invoice, and Interakt and SuperLemon add WhatsApp charges on top of their plans.
Do I need a developer to set it up?
No. Go4whatsup installs from the Shopify App Store and listens to Shopify order events, so there are no theme edits and no checkout changes. If you want help, book a free setup call and our team connects your WhatsApp number and templates with you.
Does Go4whatsup work with Shopify Plus?
Yes. Go4whatsup works on every Shopify plan, from Basic to Shopify Plus, with the same app plans and prices whatever Shopify plan you are on.
Related: WhatsApp for Shopify · WhatsApp commerce for Shopify · Go4whatsup vs Interakt · Team inbox
Try it on your own store.
Install free from the Shopify App Store, or book a setup call and we connect your WhatsApp number and templates with you.