Shopify + WhatsApp · updated 6 November 2026

Review and reorder messages for Shopify on WhatsApp

Go4whatsup asks Shopify customers for a review 3 days after delivery, sends reorder reminders tied to the product refill cycle, and runs loyalty and birthday messages to past buyers, all on WhatsApp.

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Go4whatsup reminders screen in Shopify admin showing WhatsApp reminders sent and converted into purchases
Go4whatsup inside Shopify admin. Demo data.

How do review and reorder messages work?

  1. An order is marked delivered in Shopify (Fulfillments).
  2. 3 days later, the customer gets a WhatsApp review request.
  3. Based on the product's refill cycle, Go4whatsup sends a reorder reminder with a link back to the product.
  4. Past buyers in a Shopify customer segment get loyalty broadcasts.
  5. On a birthday or anniversary, the customer gets a wish with a discount code.

Which Shopify data does it use?

It uses Fulfillments for the delivery date, Orders and Products for what was bought and when to remind, Customers for segments and dates, and Discounts for the codes you send.

Which plan includes it?

Loyalty and birthday messages are sent as broadcasts, which are on Growth ($39) and Pro ($79). Book a demo and we will confirm the plan your review and reorder setup needs.

Is Go4whatsup right for your Shopify store?

If you sell on Shopify and want orders, COD and customer chats on WhatsApp, yes. Install it from the Shopify App Store, start on the Free plan, and move to Basic ($9), Growth ($39) or Pro ($79) when you need more.

More Shopify + WhatsApp guides

Frequently asked questions

Can Shopify ask for reviews on WhatsApp?

Yes. Go4whatsup sends a WhatsApp review request 3 days after the order is delivered.

How do reorder reminders work?

Each reminder is tied to the product's refill cycle, so the customer is reminded around the time they run out, with a link back to the product.

Can I send a discount code?

Yes. Birthday and anniversary wishes can carry a discount code, and paid plans add a discount code to cart reminders.

Which plan includes it?

Loyalty and birthday messages are sent as broadcasts, on Growth ($39) and Pro ($79). Book a demo to confirm the plan for your review and reorder flows.

Put WhatsApp on your Shopify store today

Install from the Shopify App Store and start on the Free plan. Paid plans have a 14-day free trial.

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