Shopify order and shipping updates on WhatsApp
Go4whatsup turns every Shopify fulfilment event into a WhatsApp message: order placed, payment received, shipped, out for delivery and delivered, with the invoice PDF and live tracking link (Shiprocket, Delhivery, DHL, FedEx, Shopify Shipping). Customers can reply "Where is my order?" and get an automatic status reply.
How do Shopify order updates on WhatsApp work?
- A customer places an order in Shopify and gets a WhatsApp confirmation with the invoice PDF.
- When payment is received, a payment update goes out.
- When you create a fulfilment with a tracking number, the customer gets a shipped message with the live tracking link.
- Out for delivery and delivered messages follow as the courier updates the shipment.
- If the customer replies "Where is my order?", Go4whatsup sends an automatic status reply; anything else lands in your team inbox.
Which Go4whatsup plan includes it?
| Plan | Price | Order updates | Seats |
|---|---|---|---|
| Free | $0 | Yes, 50 orders/mo | 1 |
| Basic | $9 a month | Yes | 2 |
| Growth | $39 a month | Yes | 5 + roles |
| Pro | $79 a month | Yes | Unlimited |
Paid plans have unlimited orders and a 14-day free trial. From the Go4whatsup listing on the Shopify App Store, checked 6 November 2026.
Which Shopify data does it use?
It uses Shopify Orders for order and payment events, Fulfillments for shipping and tracking, Refunds for refund updates and Customers for the phone number. Couriers with live tracking links: Shiprocket, Delhivery, DHL, FedEx and Shopify Shipping.
How much does it cost?
Order updates are Utility messages, charged by Meta per delivered message and paid from your wallet at Meta's rate plus a platform margin. From 1 October 2026 each number also gets 1,000 free Service messages a month. See Go4whatsup for Shopify pricing.
Is Go4whatsup right for your Shopify store?
If you sell on Shopify and want orders, COD and customer chats on WhatsApp, yes. Install it from the Shopify App Store, start on the Free plan, and move to Basic ($9), Growth ($39) or Pro ($79) when you need more.
More Shopify + WhatsApp guides
- WhatsApp integration for Shopify — the full overview
- WhatsApp COD confirmation for Shopify
- Review and reorder messages for Shopify on WhatsApp
- Go4whatsup for Shopify pricing
- Order from your Shopify catalogue inside WhatsApp
- AI chatbot for Shopify stores on WhatsApp
- WhatsApp broadcasts for Shopify stores
- WhatsApp for Shopify stores in the UAE and Saudi Arabia
- Zoko alternatives for Shopify stores
- Go4WhatsUp: COD Confirm & Chat on the Shopify App Store
Frequently asked questions
Can Shopify send order updates on WhatsApp?
Yes. Go4whatsup sends order placed, payment received, shipped, out for delivery and delivered messages on WhatsApp, with the invoice PDF and a live tracking link.
Which courier links work?
Live tracking links work with Shiprocket, Delhivery, DHL, FedEx and Shopify Shipping.
Can customers ask for order status?
Yes. A customer can reply "Where is my order?" and get an automatic status reply on WhatsApp. Other replies go to your shared team inbox.
Which plan includes it?
Every plan. The Free plan covers up to 50 orders a month; Basic $9, Growth $39 and Pro $79 have unlimited orders.
Put WhatsApp on your Shopify store today
Install from the Shopify App Store and start on the Free plan. Paid plans have a 14-day free trial.
Install from the Shopify App Store Book a working demoSee it running on your Shopify store
Free onboarding on every paid plan. Typically live in 24 hours once your Meta Business Manager is verified.