Shopify + WhatsApp · updated 6 November 2026

AI chatbot for Shopify stores on WhatsApp

Go4whatsup answers Shopify customer questions on WhatsApp with a chatbot (Growth plan) or the advanced AI chatbot (Pro plan) and hands over to your team inbox when needed, where auto-translate in 100+ languages lets your team reply in the customer's language.

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Go4whatsup chatbot flow builder in Shopify admin with Shopify product and catalogue steps
Go4whatsup inside Shopify admin. Demo data.

How does the WhatsApp chatbot work for a Shopify store?

  1. A customer messages your WhatsApp number.
  2. The chatbot answers with your flow: product categories, catalogue, order status and common questions.
  3. On Pro, the advanced AI chatbot also answers open questions about your store.
  4. When the customer needs a person, the chat is handed over to your shared team inbox.
  5. Your agent replies in English and auto-translate sends it in the customer's language.

Which Go4whatsup plan includes it?

PlanPriceChatbotSeats
Free$0No1
Basic$9 a monthNo2
Growth$39 a monthChatbot5 + roles
Pro$79 a monthChatbot + advanced AI chatbotUnlimited

Paid plans have unlimited orders and a 14-day free trial. From the Go4whatsup listing on the Shopify App Store, checked 6 November 2026.

Which Shopify data does it use?

The chatbot uses Shopify Products and the catalogue for product answers and Orders for order status, and you build the flow in a drag-and-drop builder inside Shopify admin.

Is Go4whatsup right for your Shopify store?

If you sell on Shopify and want orders, COD and customer chats on WhatsApp, yes. Install it from the Shopify App Store, start on the Free plan, and move to Basic ($9), Growth ($39) or Pro ($79) when you need more.

More Shopify + WhatsApp guides

Frequently asked questions

Can an AI chatbot answer Shopify customers on WhatsApp?

Yes. Go4whatsup has a chatbot on the Growth plan and the advanced AI chatbot on the Pro plan, both answering Shopify customers on WhatsApp.

Does it reply in Arabic?

Chatbot messages can be written in Arabic, and when a chat is handed over, auto-translate lets your team reply in Arabic or any of 100+ languages while typing in English.

Can it hand over to a person?

Yes. When needed the chat moves to your shared team inbox so an agent can take over.

Which plan includes it?

The chatbot is on Growth ($39) and Pro ($79); the advanced AI chatbot is on Pro.

Put WhatsApp on your Shopify store today

Install from the Shopify App Store and start on the Free plan. Paid plans have a 14-day free trial.

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See it running on your Shopify store

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