How do I send Odoo invoices and order updates on WhatsApp?

Go4whatsup sends Odoo invoices and order updates on WhatsApp automatically. Install the Go4whatsup module on Odoo 15–20 (Community or Enterprise), connect your WhatsApp Business API number, and choose the events: when an invoice is validated, the PDF goes to the customer on WhatsApp; when a sales order is confirmed, picked, shipped or delivered, the customer gets a template message with the order number and tracking link; on the invoice due date, a payment reminder goes out with a payment link. Customer replies land in the Odoo chatter. Setup takes one call and the store is live within 24 hours. Odoo plan $79/month, $49/month for the first 3 months, unlimited agents.

Updated September 24, 2026

How to send Odoo invoices and order updates on WhatsApp

Invoice validated → PDF on WhatsApp. Order confirmed, picked, shipped, delivered → template message with tracking link. Due date → payment reminder. Replies land in the Odoo chatter.

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Go4whatsup trigger setup in Odoo — invoice validated and order status events sending WhatsApp messages

Step by step with Go4whatsup

  1. Create a Go4whatsup account and connect your WhatsApp Business number (or migrate an existing one).
  2. Install the Go4whatsup module in Odoo and paste the API key in Settings.
  3. Turn on the events: invoice validated, invoice due, sales order confirmed, delivery done, quotation sent, stock received.
  4. Pick the pre-approved templates (Arabic, English, Hindi and 100+ languages) or edit them.
  5. Send a test invoice. The PDF arrives on WhatsApp within seconds.

What gets sent

Go4whatsup sends invoice PDFs, quotation PDFs, sales order confirmations, delivery and pickup notifications, payment reminders with pay links (Razorpay, PayFort, HyperPay, Telr, MADA), stock and backorder alerts, and subscription renewals. Every message uses a Meta-approved template so it can be sent outside the 24-hour window.

Two-way: replies come back into Odoo

Go4whatsup logs every customer reply in the chatter of the matching invoice, order or contact, and your team answers from Odoo or from the Go4whatsup shared inbox. The AI agent answers common questions (where is my order, resend my invoice, payment status) from Odoo data and hands over to a human when needed.

More on Odoo: Odoo WhatsApp integration · Odoo Community edition · AI chatbot for Odoo · pricing.

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Frequently asked questions

How do I send Odoo invoices on WhatsApp automatically?

Install the Go4whatsup module, turn on the 'invoice validated' event, and the PDF is sent on WhatsApp every time an invoice is validated.

Can Odoo send order status updates on WhatsApp?

Yes. Go4whatsup sends confirmation, shipped, out-for-delivery and delivered messages from Odoo sales and inventory events.

Does it work with Odoo Community?

Yes, Odoo 15–20, Community and Enterprise.

Can customers reply?

Yes. Replies land in the Odoo chatter and the Go4whatsup inbox.