Alkhanjar Gallery: Odoo invoices on WhatsApp with a live chat panel
Alkhanjar Gallery sends Odoo invoices and business updates to its registered customers on WhatsApp. Go4whatsup built a dedicated Odoo WhatsApp invoice module and a live communication panel inside Odoo, so the team sends invoices and talks to customers from one place.
What did the client need?
Alkhanjar Gallery wanted to send Odoo invoices and business updates to its registered customers on WhatsApp, and to talk to customers from inside Odoo.
What we built in Odoo
- A dedicated Odoo WhatsApp invoice module
- Business updates to registered customers
- A live communication panel inside Odoo
- Centralised customer conversations
How the WhatsApp flow works
- An invoice is created and confirmed in Odoo Invoicing.
- The invoice module sends it to the customer on WhatsApp from the gallery’s business number.
- Business updates go to registered customers from the same number.
- When a customer replies, the message appears in the live panel inside Odoo.
- Any team member answers from Odoo, and the conversation stays with the customer.
Which Odoo apps are connected?
Odoo Invoicing and the gallery’s registered customers in Odoo, plus a custom WhatsApp invoice module and live chat panel. The project runs on the Go4whatsup WhatsApp Odoo Connector, which works with Odoo 15–20, Community and Enterprise, on the official WhatsApp Business API.
Results
Invoices and business updates go out on WhatsApp from Odoo, and customer conversations sit in one place inside Odoo.
Is Go4whatsup right for a project like this?
If your business runs on Odoo and you want this kind of WhatsApp workflow, Go4whatsup is built for it. The Odoo plan is $79/month ($49/month for the first 3 months) with unlimited agents, and custom workflows like this one are built by the Go4whatsup and Inwizards Odoo team. Tell us your Odoo workflow.
Related pages
Frequently asked questions
Can Odoo send invoices on WhatsApp?
Yes. Go4whatsup built a WhatsApp invoice module for Alkhanjar Gallery that sends Odoo invoices to customers on WhatsApp.
Can my team chat with customers from inside Odoo?
Yes. A live communication panel inside Odoo lets the team read and answer WhatsApp messages without leaving Odoo.
Can I send updates to all registered customers?
Yes. Business updates go to registered customers on WhatsApp from the same business number.
Build your Odoo WhatsApp workflow
Tell us what you need in Odoo. We will show it working on WhatsApp in a live demo.
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