Go4whatsup for Odoo · Triggers and automation
Odoo WhatsApp automation — Odoo events send the right message on their own, and payment reminders stop depending on memory.
Order confirmations, quotation follow-ups and overdue invoices should not depend on someone remembering. With Go4whatsup, you pick an Odoo event, such as a sales order reaching a state, and the approved WhatsApp template goes out automatically with the customer name, order number and total filled in and the PDF attached. Date-based rules send reminders a set number of days before or after any date on a document, inside working hours and with a cap on attempts.
Odoo + WhatsApp Complete · $79/month, $49/month for the first 3 months · Unlimited agents · Works on Odoo Community and Enterprise.
The short answer
Two kinds of Odoo WhatsApp automation
Event triggers
Choose an Odoo model, such as a sales order or invoice, and the state that fires the message. It sends the moment the record changes.
Field mapping
Customer name, order number and total flow from the Odoo record into the approved template’s variables.
Documents attached
The quotation, order or invoice goes as a PDF in the same WhatsApp message.
Scheduled reminders
Date-based rules send a set number of days before or after a due date, in working hours, with a cap on attempts.
How it works in Odoo
How triggers and reminders work in Odoo
Pick the event and the template
Select the Odoo model and the state that should send a message, for example Sales Order in Quotation Sent, then choose the approved WhatsApp template and map its fields.
Chase payments on a schedule, politely
A reminder rule names the document and the date field, how many days before or after to send, the working hours and the maximum attempts. It can be limited to customer tags or contact types, and rules can also fire on an incoming message.
See what each automation sent
Every automated message appears in the message log with its outcome, sent, delivered or failed with Meta’s reason, so a broken template or a wrong number is visible the same day.
Compare
Manual follow-up vs Odoo WhatsApp automation
Swipe the table to compare →
| Job | Manual today | Go4whatsup automation in Odoo |
|---|---|---|
| Order confirmation | Someone sends it, sometimes | Sent when the order reaches the chosen state |
| Message content | Retyped from the order | Name, order number and total from Odoo |
| Document | Downloaded and forwarded | PDF attached automatically |
| Payment reminder | Depends on someone remembering | Days before or after the due date, on a schedule |
| Timing | Whenever someone gets to it | Only within working hours, capped attempts |
| Who gets it | Everyone, or whoever is remembered | Limited by customer tags or contact type |
Getting started
Automate your first Odoo WhatsApp message
Approve the template
Create the order confirmation or reminder template in Odoo and get it approved by Meta.
Create the trigger or rule
Pick the model and state, or the document date and the days before or after.
Map fields and attach the PDF
Link variables to Odoo fields and choose the document to attach.
Pilot one workflow
Start with order confirmations or payment reminders, where the effect is easy to measure, then add more.
Pricing
One Odoo price, everything included.
Odoo + WhatsApp Complete is $79 per month, and $49 per month for the first 3 months. It includes templates, campaigns, triggers and reminders, live chat, CRM leads, catalogue sync, chatbots and the message log, for unlimited agents. Meta's per-message charges are billed at cost, with no markup.
- $49/mo for the first 3 months
- Odoo Community and Enterprise, 15–20
- Unlimited agents
- Done-for-you onboarding
- Meta per-message fees at cost
Odoo WhatsApp automation: common questions
Can Odoo send WhatsApp messages automatically?
Yes. With Go4whatsup you choose an Odoo model, such as a sales order or invoice, and the state that fires the message. When a record reaches that state, the approved WhatsApp template is sent automatically with Odoo fields filled in and the PDF attached.
How do WhatsApp payment reminders work in Odoo?
A reminder rule sends a template a set number of days before or after any date on an Odoo document, such as a due date. It runs only within working hours, has a send window and a cap on attempts, and can be limited to customer tags or contact types.
Can the invoice or quotation PDF go in the same message?
Yes. The quotation, sales order or invoice can be attached as a PDF to the WhatsApp message the trigger sends.
Which Odoo fields can go into the message?
Fields from the record, such as the customer name, order number and total, map to the template’s variables.
Will reminders message customers at night?
No. Reminder rules run within the working hours you set, with a send window and a maximum number of attempts.
Can an incoming WhatsApp message trigger an automation?
Yes. Rules can fire on an incoming message as well as on dates and record states.
Does it work on Odoo Community?
Yes, on Odoo Community and Enterprise, versions 15 to 20.
How much does Odoo WhatsApp automation cost?
Triggers and reminders are included in Odoo + WhatsApp Complete: $79 per month, $49 per month for the first 3 months, unlimited agents. Meta’s per-message charges are billed at cost.
More for Odoo: Odoo WhatsApp integration · Live chat in Odoo · Odoo CRM and sales on WhatsApp · WhatsApp templates in Odoo · Invoices and order updates · Bulk WhatsApp marketing · WhatsApp catalogue and commerce · AI chatbot for Odoo · Pricing
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