Paper Cut Factory: Odoo production stage updates on WhatsApp
Paper Cut Factory makes custom paper bags and manages production in Odoo. Go4whatsup sends customers WhatsApp updates at each stage: requirement confirmation, quotation, sales order, print quality approval, production status and feedback, with voice notifications and an Odoo communication channel.
What did the client need?
Custom paper bag orders go through many stages. Paper Cut Factory wanted customers updated on WhatsApp at each stage it manages in Odoo, with print approval and feedback in the same conversation.
What we built in Odoo
- Requirement and specification confirmation
- Quotation and sales order sharing
- Print quality approval
- Production status updates
- Voice notifications
- Feedback requests
- An Odoo communication channel
How the WhatsApp flow works
- The customer’s requirements and specifications are confirmed on WhatsApp.
- The quotation and then the sales order are shared from Odoo.
- A print proof is sent for quality approval, and the customer approves on WhatsApp.
- Each production stage in Odoo sends a status update, with voice notifications where needed.
- After delivery, a feedback request goes out, and replies come back to the Odoo communication channel.
Which Odoo apps are connected?
Odoo Sales for quotations and sales orders, and the production stages Paper Cut Factory manages in Odoo. The project runs on the Go4whatsup WhatsApp Odoo Connector, which works with Odoo 15–20, Community and Enterprise, on the official WhatsApp Business API.
Results
Customers get a WhatsApp update at each production stage, print approval happens in the chat, and the team works from one Odoo communication channel.
Is Go4whatsup right for a project like this?
If your business runs on Odoo and you want this kind of WhatsApp workflow, Go4whatsup is built for it. The Odoo plan is $79/month ($49/month for the first 3 months) with unlimited agents, and custom workflows like this one are built by the Go4whatsup and Inwizards Odoo team. Tell us your Odoo workflow.
Related pages
Frequently asked questions
Can Odoo send production updates on WhatsApp?
Yes. Paper Cut Factory sends customers a WhatsApp update at each production stage tracked in Odoo.
Can customers approve a print proof on WhatsApp?
Yes. The print quality approval step happens on WhatsApp before production starts.
Can Odoo quotations be shared on WhatsApp?
Yes. Quotations and sales orders are shared from Odoo to the customer on WhatsApp.
Build your Odoo WhatsApp workflow
Tell us what you need in Odoo. We will show it working on WhatsApp in a live demo.
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