Which WhatsApp app sends Shopify order and COD updates in India?
Quick answer
Go4whatsup's Shopify app, Go4WhatsUp: COD Confirm & Chat, sends Shopify order, shipping and COD confirmation messages on WhatsApp for stores in India. Plans are Free (up to 50 orders a month), Basic $9, Growth $39 and Pro $79 a month, billed through Shopify. COD confirmation buttons are on every plan, from Free.
How do COD confirmations work for Indian Shopify stores?
Cash on delivery is common in India, so a confirmation step before you ship matters. Go4whatsup sends a WhatsApp message on every new COD order, and the customer confirms or cancels before the parcel leaves.
- A customer places a cash-on-delivery order in your Shopify store.
- Go4whatsup sends a WhatsApp message with the order details and Yes / No buttons.
- The customer taps Yes, the order is confirmed and you ship it.
- The customer taps No and gets a cancel flow instead of a refused parcel at the door.
- Orders with no reply are flagged in Shopify admin, and your team follows up from the shared inbox.
The message is a WhatsApp template you can edit in English, Hindi or any supported language. Full details: WhatsApp COD confirmation for Shopify.
Which Go4whatsup plan fits an Indian store?
| Plan | Price | Orders a month | Team inbox seats | Cart recovery | Adds |
|---|---|---|---|---|---|
| Free | $0 | Up to 50 | 1 | 1 reminder | Order and shipping updates, COD confirmation buttons |
| Basic | $9 a month | Unlimited | 2 | 3 reminders + discount code | 14-day free trial |
| Growth | $39 a month | Unlimited | 5 + roles | 3 reminders + discount code | Broadcasts and chatbot |
| Pro | $79 a month | Unlimited | Unlimited | 3 reminders + discount code | Catalogue and payment links in WhatsApp |
From the Go4whatsup listing on the Shopify App Store, as shown on Go4whatsup for Shopify pricing. Paid plans have a 14-day free trial.
How does Go4whatsup compare with other Shopify WhatsApp apps?
| What you get | Go4whatsup | WhatsApp (by Meta) | SuperLemon | Interakt |
|---|---|---|---|---|
| Starting price | Free plan, no monthly platform fee | Free to install | Free plan | From $21 a month, 14-day free trial |
| Paid plans (per month) | Basic $9 · Growth $39 · Pro $79 | None listed | Automate $9.99 · Scale $29.99 | Starter $21 · Growth $41 · Advanced $51 · Premier $99 |
| Team members | 1 on Free, 2 on Basic, 5 on Growth, unlimited on Pro | Not listed | Multiple agents in the chat widget; inbox seats not listed | Not listed |
| COD order confirmation | Yes | Not listed | Automated from $9.99 | Yes |
| Abandoned cart recovery | Yes, 1 reminder on Free; 3 + discount code from Basic $9 | Yes, marketing messages to opted-in shoppers | Manual on Free; automated from $9.99 | Yes, with a checkout link |
| Order and shipping updates | Yes, on every plan (Free: up to 50 orders a month) | Yes | Yes, from $9.99 | Yes, from Starter |
| Shared team inbox | Yes, on every plan including Free | Not listed | Scale $29.99 | Yes, from Starter |
| Meta message fees | Prepaid wallet, at Meta's rate plus a platform margin | Billed by Meta, separate from your Shopify invoice | WhatsApp rates from USD 0.015 a message | Charged on top of the plan |
Figures from WhatsApp apps for Shopify, compared, taken from each app's Shopify App Store listing, last checked on 22 October 2026. Prices are list prices in USD, before Meta's per-message charges. “Not listed” means the listing does not mention it, not that the app cannot do it.
What does WhatsApp messaging cost in India?
Meta charges per delivered template message. Meta's India list rates from 1 October 2026 are Marketing $0.0118 and Utility $0.0014 per message. Each COD confirmation is a Utility message. Go4whatsup bills Meta's rate plus a platform margin from your prepaid wallet. The app plan itself is billed by Shopify in your store's billing currency.
Billing, GST and Shiprocket
The Shopify app is billed through Shopify. If you also use the main Go4whatsup platform, it is billed in INR with a GST invoice: Standard ₹1,499 a month (5 users), Premium ₹2,499 (10 users) and PRO ₹5,999 (15 users). Extra users cost extra on paid plans.
Shiprocket and Razorpay integrations are on the main platform's Premium and PRO plans, not on the Shopify app plans. See Shiprocket WhatsApp integration, or estimate what returns to origin (RTO) cost your store with the Shiprocket RTO calculator.
Which Indian stores use it?
Go4whatsup is built for Indian D2C brands on Shopify. Typical flows are COD confirmation, order and shipping updates, cart reminders, and broadcasts to Shopify customer segments from the Growth plan.
Is there a local team?
Go4whatsup's head office is at Floor 6, Airen Heights, Behind Pakiza Mall, A.B Road, Indore. Call or WhatsApp +91 96675 84436. Go4whatsup is a Meta Business Partner used by 1,500+ businesses. Onboarding is free on paid plans, and most stores are live in about 24 hours once Meta business verification is done. Support hours: Mon–Fri, 9am–7pm IST. More for Indian businesses: WhatsApp Business API in India.
Is Go4whatsup right for your Shopify store in India?
If you take COD orders and want order updates and customer chats on WhatsApp, yes. Install it from the Shopify App Store, start on the Free plan, and move to Basic ($9), Growth ($39) or Pro ($79) when you need more.
More Shopify + WhatsApp guides
Frequently asked questions
Which app sends Shopify order updates on WhatsApp in India?
Go4whatsup's Shopify app, Go4WhatsUp: COD Confirm & Chat, sends order, shipping and COD confirmation messages on WhatsApp for stores in India. It installs from the Shopify App Store and works on every Shopify plan.
How do COD confirmations work?
When a customer places a cash-on-delivery order, Go4whatsup sends a WhatsApp message with Yes / No buttons. Yes confirms the order before you ship, No starts a cancel flow, and orders with no reply are flagged in Shopify admin. COD confirmation buttons are on every plan, including Free.
Can it recover abandoned carts?
Yes. The Free plan sends 1 cart reminder. Basic ($9), Growth ($39) and Pro ($79) send 3 cart reminders with a discount code.
What does it cost?
The app has a Free plan for up to 50 orders a month, then Basic $9, Growth $39 and Pro $79 a month, billed through Shopify. Paid plans have a 14-day free trial. Meta's message charges are separate, at Meta's rate plus a platform margin.
Can COD messages go out in Hindi?
Yes. The COD confirmation is a WhatsApp template you can edit in English, Hindi or any supported language. Meta approves each template before it is sent.
Does it work with Shiprocket and Razorpay?
Shiprocket and Razorpay integrations are on the main Go4whatsup platform's Premium and PRO plans, billed in INR with a GST invoice. They are not part of the Shopify app plans.
Is there a team in India?
Yes. Go4whatsup's head office is in Indore, and you can call or WhatsApp +91 96675 84436. Onboarding is free on paid plans, and most stores are live in about 24 hours once Meta business verification is done.
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