Product · Sales CRM
WhatsApp Sales CRM — every lead in one pipeline, with an owner and a next step.
Leads from Click-to-WhatsApp ads, lead forms and inbound chats land on one shared number, tagged with where they came from. Each lead gets a rep, a stage and a follow-up, and AI drafts the reply so nobody goes cold. It is a WhatsApp CRM built for lead management, not a broadcast tool with a contact list. Unlimited sales agents on every paid plan.
Live in 24 hours · Keep your current number · $39/mo Standard, unlimited agents · Free Forever plan for 2 agents.
Why sales teams use it
Stop losing leads between the ad click and the follow-up.
Every lead captured, with its source
Click-to-WhatsApp ads, lead forms, website buttons and inbound chats all land on one number. Each lead carries the campaign that produced it, so you know which ad made the sale.
Every lead has a rep
Assign by hand or by rule: round-robin, by language, by product, by shift. Reps see only their pipeline; managers see everything, including who has gone quiet on a lead.
A stage on every deal
New, Qualified, Quoted, Negotiating, Won or Lost. Move a deal and the right template can fire on its own: the quote, the reminder, the thank-you. Rename stages to match how you sell.
AI drafts the follow-up
The rep reads the chat, the AI drafts the reply in the lead's language, the rep edits and sends. First replies at 2 a.m. are handled by AI and handed over in the morning with everything it learned.
"AI-drafted replies helped our counsellors close 2× the leads in a day." — Karan P., SkillLab Academy. Read the case study →
Who it's for
For any team that sells over WhatsApp and loses leads in the gaps.
Popular with
A good fit if
- Leads arrive on WhatsApp from ads, forms or a website button.
- More than one person follows up, and leads fall between them.
- You cannot say today which ad produced last month's sales.
- Reps chat from personal phones and the pipeline leaves when they do.
If you only need a shared inbox for support, see the WhatsApp team inbox.
How it works
WhatsApp lead management, from ad click to closed deal.
Capture the lead with its source.
A Click-to-WhatsApp ad or a lead-gen form opens a chat on your number. The lead lands in the list already tagged: Instagram lead ad, Facebook lead ad, website, or the campaign name. When the deal closes, the attribution is already there.
Know who owns it and whether they are ready to buy.
Beside every chat: the assigned rep, the customer's details, order history and lifetime value, and an AI insight that reads the conversation and says what to do next. Reassign in one click; the history travels with the lead.
Reply fast, with AI doing the typing.
Suggested replies sit under the chat: send the payment link, upsell the matching item, offer the gift wrap. The rep taps, edits, sends. After hours, AI answers in the lead's language, 30+ languages for AI replies and 100+ for auto-translate, and leaves the chat assigned for the morning.
Keep your pipeline where it already lives.
Already on Zoho, HubSpot, Odoo or Salesforce? WhatsApp leads are written into that CRM's pipeline with the conversation attached, and stage changes there can fire WhatsApp templates. No second system to keep in sync by hand.
Compare
Personal WhatsApp plus a spreadsheet vs a WhatsApp sales CRM
Swipe the table to compare →
| What you need | Go4whatsup Sales CRM ($39/mo) | Reps' personal WhatsApp + spreadsheet |
|---|---|---|
| Where leads arrive | One business number, every rep logged in | Whichever rep's phone the ad pointed at |
| Lead source | Tagged automatically from the ad, form or button | Typed into a sheet, if remembered |
| Who owns the lead | Assigned by rule or by hand; visible to managers | Whoever replied first |
| Deal stage | New → Qualified → Quoted → Negotiating → Won/Lost on every chat | A column in a sheet, updated later |
| Follow-ups | Templates fire on stage change; reminders scheduled | Memory |
| Speed of first reply | AI answers in 30+ languages, then hands over | When the rep sees the phone |
| Lead in another language | Auto-translate, 100+ languages | Copy into a translator |
| Which ad made the sale | Source carried from click to closed deal | Unknown |
| When a rep leaves | Leads and history stay with the business number | Leave with the phone |
| Monthly cost | $39 flat, unlimited agents + Meta's per-message charges at cost. Free Forever plan for 2 agents. | Free, plus the deals you did not see |
Meta's per-message rates are identical on every provider. Estimate your monthly cost →
Works with your CRM
WhatsApp inside the CRM you already pay for.
Two-way sync of contacts and conversations, so WhatsApp lead management happens inside Zoho, HubSpot, Odoo or Salesforce rather than beside it. Your CRM stays the system of record; WhatsApp becomes a channel inside it.
All integrations → · No CRM yet? The pipeline, stages and assignment above work on their own.
Getting started
Set up your WhatsApp sales CRM in four steps.
Connect your number
We connect your WhatsApp Business number to the official API and verify your business with Meta. Keep the number you already advertise.
Add your reps and stages
Invite the sales team, set roles, and rename the pipeline stages to match how you sell.
Point your ads at it
Connect Click-to-WhatsApp ads and lead forms so every new lead lands tagged and assigned.
Switch on AI replies
Optionally let AI answer first and draft replies for reps, in the lead's language.
Typical go-live: 24 hours. Free onboarding on every plan.
Pricing
One flat fee. Add the whole sales team.
Go4whatsup Standard is $39 per month with unlimited agents, the pipeline, shared inbox, AI replies, auto-translate and every integration included. Meta's per-message charges are billed at cost, with no markup. A Free Forever plan covers teams of 2.
- Unlimited sales agents
- Pipeline stages and lead assignment
- Lead capture from ads and forms, with source
- AI-drafted replies in 30+ languages
- Auto-translate in 100+ languages
- Zoho, HubSpot, Odoo, Salesforce sync
Common questions about the WhatsApp sales CRM
Talk to us — free onboarding, live in 24 hours.
Tell us where your leads come from and how many people follow up. We'll show you the pipeline on your real number and set up the first assignment rule with you. No credit card, no obligation.
Book a working demoWhat is a WhatsApp sales CRM?
A WhatsApp sales CRM is software on the WhatsApp Business API that turns every chat into a lead record: who the lead is, where they came from, who owns them, what stage the deal is at and what happens next. Go4whatsup does this on one WhatsApp number your whole sales team shares.
How do leads get into the CRM?
Four ways: Click-to-WhatsApp ads on Facebook and Instagram, lead-gen forms attached to those ads, inbound chats to your number, and leads already in Zoho, HubSpot, Odoo or Salesforce. Each lead carries its source so you can see which ad or form produced the deal.
Can I assign leads to specific sales reps?
Yes. Assign by hand, or by rule: round-robin for fair distribution, by language, by product interest, or by shift. Each rep sees only their own pipeline; managers see everything.
What pipeline stages does it use?
The default stages are New, Qualified, Quoted, Negotiating and Won or Lost. You can rename them to match how your team sells. Moving a deal to a stage can fire a pre-approved WhatsApp template automatically, for example a quote or a reminder.
Does it work with the CRM we already use?
Yes. Native integrations with Zoho CRM, HubSpot, Odoo and Salesforce sync contacts and conversations both ways, so your existing CRM stays the system of record and WhatsApp becomes the channel inside it.
How does AI help a sales rep?
AI drafts the reply from the conversation and your product information so the rep edits and sends instead of typing from scratch. It can also answer the first message in the lead's language, 30+ languages for AI replies, and auto-translate in 100+ languages, so a lead never waits for a rep who speaks their language.
Is Go4whatsup a WhatsApp lead management software?
Yes. Lead management is the core of it: every WhatsApp lead is captured with its source, assigned to a rep, given a pipeline stage and a next follow-up, and tracked to Won or Lost. Broadcasts, AI replies and the shared inbox sit on top of that lead record, not instead of it.
How many sales agents can use it?
As many as you need. Every paid plan includes unlimited agents with no per-seat fee. The Free Forever plan covers 2 agents.
How much does a WhatsApp sales CRM cost?
Go4whatsup Standard is $39 per month with unlimited agents, the shared inbox, pipeline, AI replies, auto-translate and every integration included. Meta's per-message charges are billed at cost with no markup. A Free Forever plan is available for teams of 2.
Related: What a WhatsApp CRM is — buyer's guide · WhatsApp lead generation · WhatsApp for sales teams · Team inbox
Stop losing leads in the gaps.
Book a demo on your real number. We connect an ad, route the first lead to a rep and move it through a stage while you watch.