WhatsApp where your customer record already lives.
Native integrations with Zoho, Odoo, HubSpot, Salesforce, Pipedrive, and Freshsales. Every WhatsApp conversation logs back to the contact automatically. No duct tape.
Trusted by 1,500+ businesses across India and the UAE
Your CRM stays the source of truth.
Your CRM
Contacts, deals, tickets — wherever they live today
Your customer
One conversation, one record, end to end
The everyday CRM moves, on WhatsApp.
Reply to a lead from the deal record
Your SDR opens a deal in Zoho, hits "WhatsApp," types, sends. Conversation logs back as a deal activity.
Trigger a check-in from a customer score
CSAT drops below 6? CRM workflow fires a WhatsApp flow to the account owner. Recovery before churn.
Ticket reply appears in WhatsApp
Agent replies in the CRM. Customer sees it as a WhatsApp message. Ticket auto-updates on customer's reply.
Engineering-grade, non-engineer-friendly.
Our support team replies on WhatsApp the way they reply on personal chats. CSAT went from 4.1 to 4.7 in a single quarter — and we needed two fewer agents on shift.
Frequently asked questions
Straight answers to the questions buyers ask before they pick a WhatsApp platform.
Which CRMs does Go4whatsup integrate with natively?
Native two-way integrations for Zoho CRM, Odoo, HubSpot, Google Sheets, and Shopify. For any other system — Salesforce, Freshsales, Pipedrive, LeadSquared, custom-built CRMs — we connect via webhooks and a documented REST API. 90% of integrations go live the same day.
Does Go4whatsup sync WhatsApp conversations back into my CRM?
Yes, in real time. Every inbound and outbound WhatsApp message logs against the matching CRM contact automatically. New WhatsApp contacts create new CRM leads (with source, tag, and first-message body). Sales reps see the full WhatsApp thread inside their usual CRM view — no tab-switching.
Can my CRM trigger WhatsApp messages automatically?
Yes. Any CRM event — new lead, deal stage change, quote sent, invoice overdue, subscription renewal — can trigger a WhatsApp template message. Go4whatsup listens to CRM webhooks natively for Zoho, Odoo, HubSpot and Shopify, and you can wire up any other CRM through our incoming-webhook endpoint.
Will CRM sync work with custom fields?
Yes. Map any custom CRM field to a Go4whatsup contact property (text, number, date, dropdown) and use it in templates, segments, and automations. Changes sync both ways, so editing a tag in the CRM updates the contact in Go4whatsup and vice versa.
How fast can I launch WhatsApp-CRM integration?
Native integrations (Zoho, Odoo, HubSpot, Shopify, Sheets) are typically live within 2–4 hours of onboarding — no developer needed. Webhook-based custom integrations take 1–2 business days with our team's support. First 3 automated flows are included free in onboarding on every paid tier.
Does the CRM integration log WhatsApp voice notes, images, and documents?
Yes. Voice notes are transcribed and attached. Images and documents are stored, previewable in the CRM, and downloadable. All media is retained for the lifetime of your subscription and available over the API for your own backup.
Is WhatsApp CRM integration GDPR and DPDP compliant?
Yes. Go4whatsup is GDPR and DPDP compliant, with customer-data processing agreements available for every plan. Contacts can be deleted across CRM + WhatsApp with one click (right-to-erasure). Audit logs show every sync event and every agent action. Data stays in your chosen region (India or EU residency on Enterprise).
Your CRM × WhatsApp — wired up in one call.
Tell us the CRM (Zoho, HubSpot, Salesforce, Odoo — we do them all). We'll map the fields, connect webhooks, and show you a live sync on the demo.