CasaBella: WhatsApp catalogue and ordering connected to Odoo
CasaBella customers browse products and place orders on WhatsApp. Go4whatsup syncs the product catalogue from Odoo to WhatsApp and connects every order back to Odoo, so ordering is managed in one system.
What did the client need?
CasaBella wanted customers to browse its Odoo product catalogue and place orders on WhatsApp, with every order managed in Odoo.
What we built in Odoo
- Catalogue sync from Odoo to WhatsApp
- Browse and order on WhatsApp
- Orders and product data connected to Odoo
- Central order management
How the WhatsApp flow works
- The product catalogue is synced from Odoo to WhatsApp.
- A customer browses products in the WhatsApp chat.
- The customer places an order on WhatsApp.
- The order is created in Odoo with the right products.
- The team manages the order in Odoo like any other.
Which Odoo apps are connected?
Odoo Sales and the Odoo product catalogue. The project runs on the Go4whatsup WhatsApp Odoo Connector, which works with Odoo 15–20, Community and Enterprise, on the official WhatsApp Business API.
Results
The WhatsApp catalogue is synced from Odoo, and every WhatsApp order is managed in Odoo.
Is Go4whatsup right for a project like this?
If your business runs on Odoo and you want this kind of WhatsApp workflow, Go4whatsup is built for it. The Odoo plan is $79/month ($49/month for the first 3 months) with unlimited agents, and custom workflows like this one are built by the Go4whatsup and Inwizards Odoo team. Tell us your Odoo workflow.
Related pages
Frequently asked questions
Can I show my Odoo catalogue on WhatsApp?
Yes. Go4whatsup syncs the product catalogue from Odoo to WhatsApp, as it does for CasaBella.
Do WhatsApp orders go into Odoo?
Yes. Every order placed on WhatsApp is connected back to Odoo.
Do I need a separate store system?
No. Orders and product data are managed in Odoo.
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