How does Go4whatsup handle BDSG §26 employee data protection?

Our Betriebsrat rollout pack addresses BDSG §26 directly: transparent agent audit-log purpose, no covert monitoring, employee notice templates, retention periods aligned to typical works-council agreements. Most Mittelstand rollouts clear Betriebsrat in one review meeting.

Can we require EU or Germany-only data residency?

Yes. Default residency is EU (Frankfurt or Ireland). Enterprise customers with BaFin, §22 BDSG health-data, or public-sector requirements can specify Germany-only residency — included in Enterprise tier.

Does the AI handle German well?

Yes. AI understands standard German, tolerates Austrian and Swiss-German variants, and handles common Anglicisms naturally. Replies are drafted in grammatically correct German using formal Sie by default, one-click switchable to informal Du.

Do you issue §14 UStG-compliant invoices?

Yes. EUR invoices with full Rechnungsadresse, USt-ID where applicable, 19% German VAT broken out, our USt-ID on file. Reverse-charge handling for B2B customers with valid EU USt-ID. Exportable as PDF and DATEV-compatible CSV.

GDPR + BDSG compliant · Betriebsrat-ready · Meta Business Partner

The WhatsApp CRM + AI platform built for German enterprises

German-English auto-translate, EUR billing, CET support hours, and a compliance posture your Datenschutzbeauftragter will actually sign off on. Signed DPA, EU data residency on request, SSO + RBAC + audit logs — mapped to GDPR and BDSG, not a generic "we're GDPR-compliant" footnote.

Book a 20-min demo EUR-Preise ansehen

★ 4.4 on G2 & Capterra 1,500+ brands Meta Business Partner GDPR · BDSG · Signed DPA Deutsch + English Support

🇩🇪 Bundesweit: Berlin München Frankfurt Hamburg Köln Stuttgart Düsseldorf Leipzig

Hannah W. · München

Customer · just now

● LIVE

Guten Tag, wann wird meine Bestellung #7291 geliefert?

DE → EN · auto-translated

Hello, when will my order #7291 be delivered?

Order #7291 shipped Mo 20 Apr 📦 — DHL delivery München-Schwabing Wed 22 Apr. Tracking: DHL DEX7291DE

✨ AI-drafted · agent-approved

Perfekt, danke! ✅

72 hrsgo-live

€39from/month

GDPR+ BDSG + DPA

🇩🇪 Built for Mittelstand & DAX

3.5 million Mittelstand companies drive 55% of German GDP — and almost all of them sell on WhatsApp today. Go4whatsup plugs German retail, automotive supply chains, Immobilien, healthcare, and BaFin-regulated financial services into WhatsApp with the GDPR + BDSG + Datenschutz posture German procurement demands, EU data residency on request, and Betriebsrat-friendly rollout playbooks.

Why German enterprises pick us

Deutsche Datenschutz-Standards. AI that works in German.

Not a US platform that translated its privacy page into German and hoped. Built from the ground up for EU data handling, tested against BDSG §26 employee-data rules, and priced in EUR with proper German VAT invoicing (§14 UStG).

Deutsch ⇄ English auto-translate

Customers message in German; agents reply in English (or vice versa) — real-time. Plus FR, ES, IT, NL, PL, PT for multi-country European ops. How it works →

GDPR + BDSG + Signed DPA

Full Auftragsverarbeitungsvertrag (AVV / DPA) mapped clause-by-clause to GDPR Art. 28 and BDSG. EU sub-processor list published. Deletion-on-request workflows built in. Review compliance →

EUR billing, CET hours

Transparent EUR pricing from €39/mo. Proper German VAT invoices per §14 UStG. Support Mon–Fri CET. No "enterprise pricing" maze — the price is on the page. See EUR plans →

Betriebsrat-friendly rollout

Works-council review pack included: BDSG §26 alignment, employee-monitoring limits, agent audit-log transparency, opt-in language samples. Most Mittelstand rollouts clear Betriebsrat in one meeting. Get the rollout pack →

WhatsApp CRM + AI, in one platform

Not a "Chatbot-Tool" — a full CRM with AI automation on top

Vertrieb, Marketing and Kundendienst teams across Berlin, München, Frankfurt and Hamburg run their whole WhatsApp motion inside Go4whatsup: Kontaktdatenbank, Pipelines, Kampagnen, AI-Autoresponder, Team-Postfach, native SAP / Salesforce / Shopify integrations.

AI that speaks proper German

AI-Autoresponder auf Deutsch — answers repeat questions instantly in fluent German, trained on your FAQs and Produktdokumentation.
Entwürfe für Agenten — team picks the best AI-suggested German or English reply in one click, cutting Antwortzeit by ~60%.
AI-Kampagnentexte — generate opt-in template drafts localised for German audiences (Schwarzer Freitag, Weihnachten, Sommerschlussverkauf).
Spracherkennung — platform auto-detects German/English/FR/ES/IT/NL customers and routes accordingly.
Stimmungs- & Absichts-Tagging — surface urgent or high-value German chats to senior agents immediately.

Ein echtes CRM, kein Aufsatz

Kontakt-Datenbank — every WhatsApp chat, every phone number, every Deal-Stufe in einem Ort.
Pipelines & Deals — move leads through Vertriebsstufen with automation triggers. Salesforce-grade, WhatsApp-first.
Team-Postfach — assign chats, transfer between Agenten in Berlin/München/Hamburg, SLA-track every Kundenanfrage.
Segmente & Broadcasts — opt-in-compliant broadcasts to precise customer segments (Region, Sprache, Bestellhistorie, Mittelstand vs. Konzern).
Native integrations — Shopify, Zoho CRM, Odoo, Google Sheets, plus full API + webhooks for SAP S/4HANA, HubSpot, Salesforce, and internal Mittelstand-ERP systems.

Die Compliance, die Ihr Datenschutzbeauftragter unterschreibt

We know German enterprise procurement. Signed AVV / Data Processing Agreement on request — mapped clause-by-clause to GDPR Art. 28, BDSG §26 (Beschäftigtendatenschutz), and EU standard contractual clauses where international sub-processors apply. Published sub-processor list. Deletion-on-request SLA. Audit-log export for ISO 27001 and TISAX audits. This is what your DSB is going to ask for — have it ready before the call.

Review full compliance →

✓ EU GDPR ✓ BDSG (Germany) ✓ Signed AVV / DPA ✓ EU sub-processor list ✓ EU data residency ✓ Deletion-on-request SLA ✓ SSO (SAML / OIDC) ✓ RBAC ✓ Audit logs exportable ✓ TISAX-ready audit trail ✓ Meta Business Partner ✓ 99.9% Uptime-SLA

EUR-Preise

Transparent plans. No "talk to sales to learn the price."

Plattform-Gebühren below in EUR. WhatsApp per-conversation charges pass through at Meta's published EU rates — no markup. Enterprise-Tarif includes custom MSA, SSO, named Kundenbetreuer, and EU data-residency guarantee. Alle Preise zzgl. 19% USt.

Standard

€39 /mo

5 users · unlimited broadcasts · official WABA · Team-Postfach · DE auto-translate · CRM webhooks · kostenloses Onboarding

Most Mittelstand teams start here

Premium

€79 /mo

10 users · everything in Standard · erweiterte Chatbots · Segment-Automation · priority support · German template library

PRO

€129 /mo

15 users · everything in Premium · AI-Autoresponder · 7-language auto-translate · Premium-Onboarding

Alle Preise zzgl. 19% Umsatzsteuer. Proper §14 UStG-compliant tax invoices issued monthly. Enterprise tier with custom MSA, SSO, dedicated German-speaking Kundenbetreuer, EU data residency guarantee, Betriebsrat review pack, and volume-discounted conversation pricing — Angebot anfordern →. Full breakdown on the pricing page.

Branchen in Deutschland

Vom Automotive-Zulieferer zum Berliner D2C-Brand

Every Branche has a different WhatsApp-Motion. Here's how Go4whatsup fits yours.

Retail & D2C Immobilien Reise & Hospitality Gesundheitswesen Bildung Professional Services

Kundenservice · CET hours

Talk to a German-speaking account executive

🇩🇪 Go4whatsup Deutschland

Sales, onboarding and enterprise support for German customers is delivered from our EU-compliant infrastructure and a dedicated German-speaking account team.
Mon–Fri · 09:00 – 18:00 CET · Deutsch + English · Remote-first delivery, onsite kick-offs available in Berlin / München / Frankfurt on request

WhatsApp the German team ✉ Email auf Deutsch 📅 Demo buchen

Datenschutzbeauftragten fragen? Wir wissen — jeder DSB will den AVV vor dem ersten Gespräch. Fordern Sie ihn direkt an, oder buchen Sie ein 20-Minuten-Gespräch und wir bringen AVV, Subunternehmer-Liste und Löschkonzept mit.

Demo buchen →

Deutschland FAQs

What German enterprise buyers ask us most

Is Go4whatsup GDPR + BDSG compliant?

Yes — and we can prove it. Signed Auftragsverarbeitungsvertrag (AVV / DPA) mapped clause-by-clause to GDPR Art. 28 and BDSG. Published sub-processor list. Deletion-on-request SLA. Data-subject rights (access, rectification, erasure, portability, objection) handled via in-product workflow. EU data residency available on request. Full compliance details →

Wie sieht es mit BDSG §26 (Beschäftigtendatenschutz) aus?

If your agents use Go4whatsup to handle customer chats, BDSG §26 applies because the platform captures agent-level activity logs. Our Betriebsrat rollout pack addresses this directly: transparent audit-log purpose, no covert monitoring, employee notice templates, and retention periods aligned to typical works-council agreements. Most Mittelstand rollouts clear their Betriebsrat in one review meeting.

Can we require EU data residency (Frankfurt / Germany)?

Yes. Default residency for EU customers is an EU region (Frankfurt / Ireland). Enterprise customers requiring Germany-only residency for regulated workloads (BaFin, health data under §22 BDSG, public-sector) can specify it — included in the Enterprise tier. Sub-processor list is published so your DSB can verify the chain before signing.

Does the AI actually handle German well?

Yes. The AI understands standard German, is tolerant of Austrian and Swiss-German spelling variants, and handles common Anglicisms ("gemanaged", "downgeloadet") naturally. AI-generated replies are drafted in grammatically correct German using formal "Sie" by default (agents can one-click switch to informal "Du" for D2C brands). No "Chinglish-feeling" output.

How do you invoice? §14 UStG compliant?

Yes. EUR-denominated invoices with your full Rechnungsadresse, USt-ID (VAT ID) where applicable, the 19% German VAT broken out, and our USt-ID on file — every field §14 UStG requires. Reverse-charge handling for B2B customers with a valid USt-ID in another EU state. Exportable as PDF and as DATEV-compatible CSV for your Steuerberater.

Can you integrate with SAP, Salesforce, or HubSpot?

Yes. Native integrations for Zoho CRM, Shopify, Odoo and Google Sheets. For SAP S/4HANA, Salesforce, HubSpot, and Mittelstand-ERPs (Sage, DATEV, Lexware, Microsoft Dynamics), we expose a REST API + webhook layer — every WhatsApp event can push to your system in real time. Enterprise onboarding includes a named integration engineer for the first 30 days.

Do you offer a free trial?

We don't run a 14-day trial because getting a German business through Meta Business Manager verification + WABA setup + first template approval typically takes 3–5 business days — you'd spend the trial waiting, not evaluating. Instead: 20-minute live demo with your actual use case, then a 30-day money-back guarantee on the first paid month once you go live. Fairer to both sides.

How fast can a German enterprise go live?

3–7 business days once your Meta Business Manager is verified with German Handelsregisterauszug and USt-ID. Our enterprise onboarding covers: HRB + USt-ID verification, WABA setup, Display Name approval, 5 core German templates pre-drafted and submitted, CRM/ERP integration wiring, German inbox training, Betriebsrat review pack, and go-live checklist. Full onboarding guide →

More regional coverage: Europe-wide overview · GCC (PDPL) · Saudi Arabia · India (DPDPA)

Bereit, Go4whatsup mit Ihrem Use-Case zu sehen?

Book a 20-minute demo with a German-speaking account executive. We'll walk through the platform auf Deutsch oder English, review your AVV and Subunternehmer needs, and send a tailored EUR quote the same day.

Demo buchen Chat on WhatsApp

🇩🇪 Industry playbooks for Germany

Four deep-dive 2026 playbooks written for teams operating in Germany. Each one is localized — local currency, local integrations, local regulatory framing.

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