Every WhatsApp prescription — verified, invoiced, delivered, remembered.
Pharmacies lose orders when replies are slow, quotes are wrong, or refills are forgotten. Go4whatsup runs the whole loop: the pharmacist verifies once inside Odoo, the invoice + payment link fires back to WhatsApp, the paid order auto-dispatches, and a refill reminder goes out on day 25. MediLife Pharmacy added ₹11 lakh/month in repeat revenue on this exact flow.
Free onboarding · Works with Odoo Pharmacy module · $39/mo Standard.
Go4whatsup + Odoo turns a WhatsApp chat into a full pharmacy order pipeline. A patient uploads a prescription photo; Odoo verifies it, checks live inventory, and generates a tax-compliant invoice; a payment link goes back on the same thread; paid orders auto-dispatch for home delivery. Built for pharmacies in India, GCC, UK, EU, and US on the official WhatsApp Business API.
- End-to-end flow in one WhatsApp thread — prescription upload, invoice, payment, delivery tracking, refill reminder.
- Native Odoo integration — inventory levels, tax invoice, and dispatch order live in Odoo, not in a parallel system.
- Included in the Go4whatsup Standard plan at $39/mo. Meta per-conversation fees + payment-gateway fees are separate.
- Live in 24 hours from onboarding. No developer required — pharmacist and Odoo admin can set up together.
Quick answers
Why pharmacies lose orders they should have won
Patient calls to check if you have their medicine. Line is busy. They call the next pharmacy. You never knew they wanted to buy. Every "please hold" is a lost order.
Regulars WhatsApp their prescription to your personal number. Reply is manual. You quote the price in text. Customer switches to a rival that just showed them an invoice + pay link.
Chronic patients need the same medicine every 30 days. Nobody reminds them. They reorder from whoever remembers first — usually not you.
How the flow works — prescription in, delivery out
Six steps. No app the patient has to install. Your pharmacist stays in the loop for the clinical calls; Odoo does the rest.
Patient sends prescription photo
Customer WhatsApps a picture of the prescription to your pharmacy's business number. No app to install. Works for chronic refills, one-time orders, or new customers who found you on Google.
Odoo receives + your pharmacist verifies
The image lands inside Odoo attached to a new sales order. Your pharmacist opens it, confirms the medicines + doses, and matches them to your inventory catalogue in one screen.
Inventory + tax invoice auto-created
Odoo checks stock in real time. Any out-of-stock item is flagged. A tax-compliant invoice is generated with delivery charge, discount code (if any), and total — formatted for your country's tax rules.
Invoice + pay link → same WhatsApp thread
Patient receives an invoice card in WhatsApp with itemised list, total, and a pay button. Tap → cards, bank transfer, wallet, or local payment method (depending on your gateway and country). No new tab, no re-login, no cart abandonment.
Paid → dispatched → tracking on WhatsApp
Payment clears → order marked "confirmed" in Odoo → delivery dispatched from your pharmacy or Shiprocket. Tracking link + delivery ETA go back to the same chat. Delivered notification closes the loop.
Day 25 — refill reminder auto-sent
For chronic medicine, a friendly WhatsApp reminder goes out 5 days before the customer runs out. One tap to reorder, order flows straight to Odoo. The customer never has to think about it again.
What you get on day one
Prescription upload flow
Patients send prescription photos or PDFs to your WhatsApp number. Auto-acknowledged, routed to a pharmacist, and attached to an Odoo sales order.
Odoo live inventory sync
Every order deducts stock in Odoo. Reorder points auto-trigger purchase orders. No paper stock cards, no midnight audit before restock day.
Payment link in-chat
Connect your preferred gateway — Razorpay, Stripe, or a regional partner. Cash-on-Delivery supported. Payment status updates the Odoo order in real time. Tax invoice PDF auto-delivered on payment.
Tax-compliant invoice
Odoo generates the invoice per your country's tax rules — tax split, product codes, and your pharmacy licence number. Delivered as PDF to WhatsApp. Audit-ready.
Delivery dispatch loop
Confirmed orders auto-dispatch from Odoo. If you use Shiprocket / Delhivery / your own rider, tracking link goes back to the customer on the same WhatsApp thread.
Refill reminders on day 25
For monthly prescriptions, a WhatsApp reminder goes out 5 days before the customer runs out. One tap to reorder. Compounds LTV per patient.
AI answers "do you stock X?"
Turn on the AI assistant to answer "do you have paracetamol?", "is this covered by insurance?", "what's the price for a diabetes kit?" — pulling from live Odoo inventory + your price list.
Multi-agent team inbox
Two pharmacists, three delivery coordinators — everyone sees the same chat. Assignment rules route new prescriptions to whoever is free. Nothing falls through the cracks.
What a "phone + WhatsApp Business" setup misses
Manual WhatsApp Business app + spreadsheets
- Prescription photos live in a personal chat thread — no audit trail
- Pharmacist retypes items into a bill book by hand
- Stock is checked mentally or on a paper register
- Price quoted in text, no formal invoice
- Payment: "please pay $X to this account" — no automatic reconciliation
- Refill reminders: forgotten within a week
- If pharmacist is on leave, orders stall
Go4whatsup + Odoo pharmacy flow
- Prescription attached to Odoo sales order — full audit trail with timestamps
- Odoo populates line items; pharmacist verifies in one screen
- Live Odoo inventory check, out-of-stock flag at source
- Tax-compliant invoice PDF auto-generated + delivered per your country's tax rules
- Payment gateway link in-chat (Razorpay / Stripe / regional); payment status updates Odoo automatically
- Day-25 refill reminder auto-sent — LTV compounds
- Multi-agent inbox — orders flow to whoever's free, nothing dropped
See the pharmacy flow live in 24 hours.
Book a working demo on your real WhatsApp number and your Odoo instance. Our team wires the prescription flow, connects your gateway, and dispatches a test order — you decide.
Book a working demoFrequently asked — Pharmacy on WhatsApp
Does this replace my pharmacy management software?
No. Odoo remains your system of record for inventory, tax, and dispatch. Go4whatsup adds the WhatsApp interface layer on top — patients place orders in WhatsApp, everything settles inside Odoo. If you already run a pharmacy on Odoo, we plug in; if not, we can set up the Odoo Pharmacy module as part of onboarding.
Is the prescription verification automatic?
No — and it should not be. The image is auto-received and attached to an Odoo sales order, but a licensed pharmacist verifies the medicines and doses inside Odoo before the invoice is generated. Automation handles the busy work; the clinical judgement stays human.
What about controlled or schedule H drugs?
The pharmacist follows your existing regulatory workflow — physical prescription check, patient ID verification, and any local licence requirements. Go4whatsup surfaces the prescription image and captures the patient's ID + delivery address on WhatsApp, but does NOT bypass any regulated dispensing controls.
Which payment gateways can I use?
Connect the gateway you already use. Razorpay is a live integration today (see Razorpay integration). Stripe, PayU, Cashfree, and other regional gateways can be wired on request. WhatsApp Pay is supported where Meta has enabled it in your country.
How does home delivery get triggered?
The moment your payment gateway confirms payment, the Odoo sales order moves to "confirmed" and a delivery order is created. If you use a courier partner (Shiprocket, Delhivery, DPD, FedEx, Aramex, etc.), the pickup is scheduled automatically and the tracking link goes back to the patient on WhatsApp. If you use your own delivery rider, they receive the dispatch alert in Odoo.
Does it work for chronic-medicine refills?
Yes — this is the highest-ROI use case for most pharmacies. Any prescription flagged "monthly" in Odoo triggers a WhatsApp refill reminder 5 days before the medicine runs out. One tap to reorder, order lands in Odoo, delivery on the same cycle.
Which markets is this available in?
India, UAE, KSA, UK, and EU — all markets where Go4whatsup operates as a Meta Business Partner. Payment gateway options vary by country; we confirm your stack in the demo.
How much does it cost?
Included in the Go4whatsup Standard plan at $39/mo (local pricing available in India, GCC, and EU markets). Meta charges a per-conversation fee directly (same for every BSP). Odoo licence and payment gateway fees are separate. See full pricing.
How long does setup take?
Live in 24 hours. Our team onboards you, connects Odoo, wires your payment gateway, and sends 3 test orders through the flow. Your first real patient order is same-day in most cases.
Turn every prescription into a paid, dispatched order — on WhatsApp.
Working demo, your real WhatsApp number, your real Odoo. We wire the prescription flow, connect your gateway, and run a test order end-to-end.