Odoo WhatsApp Integration | Automate Business Communication
Go4Whatsup Logo

Odoo WhatsApp Integration

Automate Business Communication with Odoo + WhatsApp API Integration

Connect Odoo with WhatsApp to send instant updates, automate orders, and sync data in real time. Improve customer engagement, streamline operations, and scale your business effortlessly.

Buy a Plan
Start for free

Introduction

Communication is the backbone of every successful business, and the speed at which you connect with customers can make all the difference. Customers expect instant updates, quick responses, and hassle-free interactions—anything less can slow down growth. This is where the Odoo + WhatsApp API integration becomes a game-changer. By connecting your Odoo ERP with WhatsApp, you empower your business to handle conversations, automate order updates, share invoices, send product catalogs, and keep customers engaged—without lifting a finger.

This integration creates a seamless bridge between your internal processes and customer communication. Whether you manage an eCommerce store, retail chain, or service-based business, the Odoo + WhatsApp API ensures that every interaction is faster, smarter, and more efficient. From order confirmations and delivery notifications to payment reminders and customer support, everything flows automatically through the world’s most trusted messaging app—perfectly synced with your Odoo system.

How It Works

 

  • Send by WhatsApp Button Send messages directly from Odoo to WhatsApp.
  • Lead Updation Auto-update leads in Odoo from WhatsApp chats.
  • Catalogue Syncing Sync product catalog between Odoo and WhatsApp.
  • Order Syncing Update Odoo orders with WhatsApp confirmations & status.
  • Reminders Automated alerts for product updates, deliveries & riders.
  • Additional Reminders Custom reminders via Email or WhatsApp for payments, follow-ups, etc.

Benefits of Odoo WhatsApp API Integration

Real-Time Communication

Send instant updates to customers directly from Odoo via WhatsApp. Whether it’s order confirmations, delivery updates, or payment reminders, real-time communication ensures customers are always informed.

Streamlined Operations

Automate repetitive tasks like order confirmations, delivery updates, and reminders. This reduces manual effort, minimizes errors, and ensures smooth business operations.

Improved Customer Engagement

Provide personalized and timely responses to customer queries. With WhatsApp’s conversational nature, you can build stronger relationships and improve customer satisfaction.

Data Synchronization

Keep your Odoo database updated with customer interactions from WhatsApp. This ensures all customer data, orders, and communication history are centralized and easily accessible.

Enhanced Productivity

Save time and effort by automating manual communication processes. Your team can focus on high-value tasks while the integration handles routine messaging and updates.

Scalable Communication

As your business grows, the Odoo WhatsApp API integration scales effortlessly to handle increased customer interactions. Whether you’re managing 100 or 10,000 customers, the system ensures consistent and efficient communication.

Features

Direct Messaging

Send WhatsApp messages directly from Odoo with just a single click. This feature eliminates the need to switch between platforms, allowing you to communicate with customers seamlessly. Whether it’s sharing product details, order updates, or responding to inquiries, you can do it all from within the Odoo interface.

Automated Notifications

Automate essential customer notifications such as order confirmations, delivery updates, and payment reminders. These notifications are triggered by specific actions in Odoo, ensuring timely communication without manual intervention.

Data Syncing

Keep your customer data, product catalogs, and order details synchronized between Odoo and WhatsApp. This ensures that all interactions and updates are accurately reflected in your Odoo database, providing a single source of truth for your business operations.

Customizable Templates

Leverage pre-approved WhatsApp message templates to maintain consistent and professional communication. These templates can be customized to suit your business needs, ensuring compliance with WhatsApp’s messaging policies while delivering a personalized touch.

Multi-Channel Reminders

Send reminders to customers via both WhatsApp and email for maximum reach and effectiveness. Whether it’s a payment due date, an appointment reminder, or a follow-up message, you can ensure that your customers never miss important updates.

Frequently Asked Questions

As an official WhatsApp Business service provider, Go4Whatsup helps you grow your online sales and transform customer experience at scale. If you’re looking to boost your revenue by leveraging WhatsApp as a sales channel, you can start using Go4Whatsup  anytime.
We also offer a 14-day free trial program, and you can start using Go4Whatsup within minutes of signing up with us. You can also reach out to our support team and we get things done for you at NO extra costs. Watch this video to learn how to get started with your 14-day free trial.
In our 14-day free trial program, you gainfreeE access to Go4Whatsup entire feature set. You have access to all of the premiumfeatures;, WhatsApp will accept your number for limited message sending, chats, Broadcasting ,teame creations etc. During your free trial period, we will assist you with the business verification process, which typically takes 3 business days to 4 weeks. When you are verified, Go4Whatsup  automatically activates your unlimited texting access. To discover more, watch this video.
To make the most of Go4whatsup, begin your business verification process as soon as possible. When your company is validated, the message restrictions are gone, and you will have full access to Go4Whatsup. The best part is that you don’t have to pay us until you’re in the free trial to start using limitless chat.
based on the plan you choose for your business, this is a monthly/annual recurring charge and is automatically charged by Go4Whatsup to your saved payment method at the start of each billing cycle.
Yes, all our plans are billed in INR. If you wish to pay in a different currency, you can estimate the approximate cost of our subscriptions based on the conversion rates.
No, there is no one-time setup fee involved. We have a very simple and transparent pricing structure that is completely aligned with your business growth.

We offer you to access our WhatsApp Business platform for FREE at no setup costs and no hidden charges.
We have worked hard to bring down the cost of such an all-in-one WhatsApp business solution. As we are an official WhatsApp Business service provider, you get the complete benefit of our platform at a much more affordable price.

Yes, WhatsApp as a messaging app or a business app is free.
However, for businesses looking to start communicating to their customers and grow their sales at scale, WhatsApp Business API platform is the best fit. To leverage WhatApp Business platform as a sales channel, there are conversation charges levied by WhatsApp.
When you send a notification to your customer via WhatsApp Business platform, they are chargeable if your customer has not replied in the last 24 hours. The charges depend on the country code of your customers’ WhatsApp account. We bill these charges on actuals to you without any surcharge.
The automatic payment method is introduced to ease the process of monthly billing & payments that is debited from your account.
Go4Whatsup supports unlimited team member logins in any pricing plan that we offer. You can add as many team members as you need for your business.
Businesses who have been awarded the WhatsApp Official Business Account (OBA) designation will see a green tick next to their business name. Even if your WhatsApp business number is not explicitly kept by your users, this is displayed in the display name of your contact number.

Because Go4Whatsup is built on an official WhatsApp Business platform, after you have upgraded to a premium subscription withGo4Whatsup, we can apply for the WhatsApp green tick on your behalf for free.

However, we have no control over WhatsApp’s choice to approve your green tick verification. Their decision would be final in this regard. Several criteria, including brand credibility, social media following, listing in external media, and domain ranking, can all influence your green tick approval.

If your application for the green tick is rejected, it does not impact your ability to use Go4Whatsup or WhatsApp business API.

Yes, you can use an existing WhatsApp number with Go4Whatsup.
When it comes to selecting a number to be used for Go4Whatsup, you can use any valid number that can receive an OTP via SMS or a voice call. This could be a virtual number or a regular SIM number.

Connect Your Software with Go4whatsup

Convert Cash on Delivery (COD) preferences to prepaid with personalized messages and automate communication through Go4whatsup to strengthen connections, enhance customer engagement, and boost sales with intelligent automation.

hubspot
zoho2
leadsquare
facebook
shopify
woocommerce
googlesheets
cashfree
zapier
payu
razorpay
webengage

Frequently Asked Questions

Odoo + WhatsApp API integration connects your Odoo ERP system with WhatsApp to streamline communication. It allows you to send order updates, invoices, reminders, product catalogs, and customer support messages directly through WhatsApp—automatically synced with your Odoo workflows.

With this integration, you save time, reduce manual tasks, and improve customer engagement. Real-time updates ensure customers are always informed, while automation minimizes errors and increases efficiency leading to higher customer satisfaction and more revenue.

No. Our team handles the entire setup and integration for you. Once connected, you can manage everything from your Odoo system with no coding required.

Yes You can send bulk notifications such as promotions, order updates, and alerts directly from Odoo via WhatsApp. Messages are fully compliant with WhatsApp’s policies using approved templates.

Absolutely. The integration uses Meta’s official WhatsApp Business API, ensuring data security, encryption, and compliance with global standards.

Yes, incoming customer messages on WhatsApp are synced with Odoo. Your team can respond directly from the Odoo dashboard or our integrated panel.

We offer flexible pricing based on your business needs. Plans start from an affordable rate with no hidden charges. You only pay for the official Meta conversation charges + a small integration fee.

👉 Check Pricing Here